Information We Collect

Depending on how you interact with RYDARO, we may collect information that you provide directly, information generated through your use of the website, and information provided by service providers that support our store.

• Contact information such as your name, email address, telephone number, billing address, and shipping address.
• Order information such as products purchased, order value, delivery details, and related transaction information.
• Payment-related information processed through payment providers. RYDARO does not need to store complete payment card details in order to operate the storefront.
• Account or communication information you choose to provide when contacting customer support.
• Device and browsing information such as browser type, device type, IP address, pages viewed, and interactions with the website.

How We Use Information

Personal information may be used when reasonably necessary to operate, support, protect, and improve the RYDARO store and customer experience.

• Process and manage purchases and related transactions.
• Provide shipping and order-related communications.
• Respond to questions, support requests, returns, and refund inquiries.
• Maintain, troubleshoot, and improve website functionality.
• Help protect customers and the store from fraud, misuse, or security risks.
• Meet applicable legal, tax, accounting, and regulatory requirements.
• Provide marketing communications where permitted and where appropriate.

Cookies & Similar Technologies

RYDARO and the services that support our website may use cookies, pixels, local storage, and similar technologies to operate the store, remember preferences, understand website activity, measure performance, and support relevant communications.

Some technologies are necessary for functions such as cart activity, checkout, security, and site preferences. Other technologies may support analytics or marketing where permitted.

How Information May Be Shared

We may share personal information with service providers when necessary for them to perform services on our behalf or support a customer request.

• Shopify, which provides the ecommerce platform used by our store.
• Payment processors used to complete transactions.
• Shipping carriers and delivery-related service providers.
• Technology, analytics, security, and customer service providers.
• Professional advisers or authorities where disclosure is required or permitted by law.

We may also disclose information where reasonably necessary to protect legal rights, prevent fraud, respond to lawful requests, or address security concerns.

Shopify & Service Providers

The RYDARO online store operates using Shopify. Information you provide through the store may therefore be processed through Shopify and other services used to provide ecommerce functionality.

Third-party service providers may maintain their own privacy practices and may process information according to their own terms and applicable law. Their handling of information is subject to the services they provide and their respective privacy policies.

Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this policy, including completing transactions, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

Retention periods can vary depending on the type of information, the reason it was collected, and applicable requirements.

Your Privacy Choices

Depending on where you live and the laws that apply to you, you may have privacy rights relating to personal information held about you.

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of certain information where applicable.
• Request a copy of certain information in a portable format where applicable.
• Object to or request limits on certain processing where applicable.
• Withdraw consent where processing is based on consent.

Privacy requests may be subject to identity verification and legal exceptions. To make a request, contact RYDARO using the details below.

Security

We use reasonable administrative and technical practices designed to support the security of information used in connection with our store. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Customers should also protect passwords, devices, and account information and avoid sharing sensitive details through insecure channels.

Children's Privacy

RYDARO is not intended to knowingly collect personal information from children in a manner that is inconsistent with applicable law. If you believe a child has provided personal information to us improperly, please contact us so the situation can be reviewed.

International Processing

The services used to operate an online store may process information in locations other than the country or region where you live. Where required, appropriate measures may be used to support lawful transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements. When the policy is updated, the revised version may be posted on this website with an updated effective date.

Contact RYDARO

If you have questions about this Privacy Policy, how your information is handled, or a privacy request, contact RYDARO using the information below.